I don't have Articulate on my PowerPoint ribbon. We just purchased the Articulate 360 products. I've downloaded the desktop apps. I just tried to use Presenter and Articulate does not show on my PowerPoint ribbon. What am I missing here?
I'm sorry you've hit this snag with the PowerPoint ribbon. Happy to help! I appreciate your patience in applying the troubleshooting steps my colleague, Maria, suggested.
Microsoft Office 365 (desktop apps only) or the latest perpetual version of Microsoft PowerPoint (32-bit or 64-bit)
Note for Mac users: Office apps must be installed in your Windows environment.
Here's how you can update Articulate Presenter if needed. If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
3 Replies
Hi, Pat.
Thank you for opening a support case! I see my teammate Amlan sent you the article below to help you add the Articulate ribbon to Powerpoint:
Please reach out through the case if you have additional questions on this!
Hello, I am also missing this and have followed the steps in the article. I still cannot see this in my ribbon or to select to add.
Hi Andrea,
I'm sorry you've hit this snag with the PowerPoint ribbon. Happy to help! I appreciate your patience in applying the troubleshooting steps my colleague, Maria, suggested.
Can you also check if you have installed the latest PowerPoint and Articulate Presenter versions? You can find the supported PowerPoint versions below:
Here's how you can update Articulate Presenter if needed. If the issue persists, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!