PowerPoint Add In Issue Mar 28, 2021 By Vinca Russell I keep getting the following message when I try to use the Articulate add-in in PowerPoint. What am I not doing right? "You must be signed in to Articulate 360 to use Articulate Presenter. You will be prompted to save any unsaved work if you exit" So I click on "SIGN IN" and sign in to Articulate - but I still get the same message when I go back to PowerPoint. I am frustrated. What should I do?
Leslie McKerchie Staff 3 years ago03/29/21 at 1:48 pm (UTC) Hello Vinca, Thank you for sharing what you are experiencing with your software. I'd like to see if completely signing out will alleviate this issue for you: Close the Articulate 360 desktop app by right-clicking the Articulate icon in the system tray and selecting Quit. Then, restart the machine and try signing in again.
Vinca Russell Author 3 years ago03/29/21 at 2:34 pm (UTC) THANK YOU - that did the trick... and led me to find some other things that were wrong/outdated. I am happy once again. :)
2 Replies
Hello Vinca,
Thank you for sharing what you are experiencing with your software.
I'd like to see if completely signing out will alleviate this issue for you:
THANK YOU - that did the trick... and led me to find some other things that were wrong/outdated. I am happy once again. :)