I have an issue with some Alt text for an image i have uploaded in Rise. I have added the caption text for the image which includes a couple of '&' , when I cursor over the image in the text where the '&"s are it is showing some code for the '&' symbol. Anybody else experiencing this?
Hi Gerry! Thanks for bringing this to our attention. I'll be sure to share this with our team because Rise 360 shouldn't add extra characters to the alt tag.
I am experiencing a similar issue in RISE in a Knowledge check. the '&' is going into the text every time I type '&' It seems to only happen in the Matching Block and only on the LEFT side of the MATCHING block. If I type a '&' on the right side, it renders as intended.
Hi there, Bridget. We have an issue where ampersands, quotation marks, and greater than and less than symbols aren't working in the matching and fill-in knowledge checks. We're having a look, and I'll update this discussion once it's fixed!
Hi folks! We fixed the issue where some characters weren't displaying properly in matching and fill-in-the-blank knowledge check questions. Please let me know if you need a hand!
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In Rise the image Caption and the image ALT TEXT are not the same thing.
However, if you did not enter specific ALT TEXT for an image, then the Caption will automatically be displayed on mouse-over.
To enter ALT TEXT for an image, choose to Edit the image.
Next to the name of the image choose Edit again, and then choose Edit ALT Tag.
Your Caption text will appear here and show &
Delete the & text that is already there and replace with just &
My test shows that if you enter & as ALT TEXT it will display correctly on mouse-over.
Hey Karl,
Thanks for your advice and prompt reply it worked a treat! A great tip to remember which I will certainly share with others.
cheers
Gerry
Hi Gerry! Thanks for bringing this to our attention. I'll be sure to share this with our team because Rise 360 shouldn't add extra characters to the alt tag.
I'll let you know if I get an update!
I am experiencing a similar issue in RISE in a Knowledge check. the '&' is going into the text every time I type '&' It seems to only happen in the Matching Block and only on the LEFT side of the MATCHING block. If I type a '&' on the right side, it renders as intended.
Hi there, Bridget. We have an issue where ampersands, quotation marks, and greater than and less than symbols aren't working in the matching and fill-in knowledge checks. We're having a look, and I'll update this discussion once it's fixed!
Thanks, Crystal. It was working earlier in the day yesterday, and then it stopped!
Hi folks! We fixed the issue where some characters weren't displaying properly in matching and fill-in-the-blank knowledge check questions. Please let me know if you need a hand!
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